Student Blog
Brought to you from your @GoogleStudents friends. From pre-university to PhD (and beyond), we got you.
A Day in the Life of a Dutch New Grad @ Google Dublin
April 19, 2013
As part of our ‘A Day in the Life of a New Grad @ Google Dublin’ series we’re highlighting the work of 8 Googlers in our
Google Dublin Office
who joined soon after graduating! Today we’re featuring one of our Dutch Googlers, Janna, to give you an inside look into the Associate Account Strategist, Global Customer Services role. If you’re interested in applying for an SMB Sales/Services position, check out our open opportunities at the bottom of this post.
Tell us about your path to Google.
I grew up in Holland, where I did a Bachelors degree in Social Sciences. I then went to the London School of Economics (LSE) where I completed a masters in Organizational and Social Psychology. Upon graduation I spent a year working in sales and marketing in London. One day I received an email from a fellow LSE graduate who told me that Google was hiring. I applied - thinking that at the very least I’d get some good interview experience - and two months later I moved to Google’s EMEA (Europe, the Middle East and Africa) HQ in Dublin!
How do you explain to your grandmother what you do at Google?
I’ve tried that before! My core job is to support AdWords advertisers - well in my case, Dutch speaking advertisers. So I help them via email, phone and chat to develop good advertising strategies and to solve any problems they may run into.
In addition, I fulfill several roles on the team. For example, I’m responsible for the content on the Dutch AdWords Help Center. It is my job to make sure that all articles posted are up to date and correct. I also evaluate and monitor the customer-interactions of some of my colleagues to ensure they meet Google standards. Every few quarters we change roles within the team, so that everyone has the chance to learn new skills.
Lots to learn, it seems?
No day is the same! This quarter I have been selected for a 50% rotation which I am really excited about. This means that I will spend half of my time with a different team within the organization to gain new experiences. I joined the Staffing Team. This team falls under the People Operations Group and is responsible for hiring the next generation of Googlers into the organisation. During my rotation, I’ll be developing my project management skills and I’m looking into creating some impactful process improvements for them.
So you’re keeping busy?
Yes, believe it or not, in between our regular foosball competitions we do actually get some work done in the end! And now that we have a miniature golf course on our floor, there’s yet another opportunity for me to broaden my skills set!
Interested in working for Google Dublin? Check out our
new grad positions
today and apply!
EEA work authorization is required for roles supporting EEA markets.
Posted by Janna Walvoort, Global Customer Services.
No comments :
Post a Comment
Labels
A Day in the Life of a New Grad in Google Dublin
7
AdCamp
2
AdMob
11
Ambassador Program
14
APAC
7
Appy Trails
28
Back to School
4
Better Know a New Grad
1
Better Know an Intern
16
Better Know an Office
4
Black History Month
10
Caitlin Talks to an Engineer
9
Chrome Extensions
3
Chromebook
1
College Tips by Google
1
Community
14
Conferences
16
consortium
1
CSSI
5
Day in the Life
2
deSTEMber
1
Development Programs
1
Diary of a Business Associate Intern
1
Diary of a Summer Intern
41
Diary of a Summer Intern - Erika
9
Diary of a Summer Intern - Franklin
3
Diary of a Summer Intern - Jess
3
Diary of a Summer intern - Luke
3
Diary of a Summer Intern - Madelaine
4
Diary of a Summer Intern - Pablo
3
Diary of a Summer Intern - Rio
4
Diary of a Summer Intern 2012
18
Diary of an MBA Intern
2
Education
19
EMEA
44
Europe
7
Events
13
Exploring Design at Google
4
GHC15
6
Going Green
6
Gone Google
2
Google Code University
1
Google Code-in
1
Google Games
3
Google Japan
1
Google Lime Scholarship
1
Google on campus
2
Google Online Marketing Challenge
10
Google Science Fair
2
Google.org
1
Google+
6
Googlers
14
Googlers Beta
11
Grace Hopper
11
GradTips
9
Hangouts On Air
21
Inside ITRP
6
Intern Insights
31
Intern Program
73
Interns Making an Impact
7
Interviews
1
Jobs
5
just for fun
30
K-12 (Pre-university)
14
LATAM
2
Life at Google
17
Middle East
1
My Path to Google
29
My Summer at Google
15
My Summer at Google 2012
10
North America
4
Office Environment
4
Open Source
9
PhD
7
Products
94
Programs and Competitions
116
Recruiter Tips and Tricks
15
Rice Plus
4
Scholarships
56
Search
1
STEM
2
STEP
1
Student Tips
15
Students
13
Summer of Code
1
Teach Parents Tech
10
Tech Students
3
Tips and Tricks
27
Women in Engineering
20
Young Innovators
10
YouTube
2
Archive
2019
Mar
Feb
Jan
2018
Dec
Nov
Oct
Sep
Aug
Jul
Jun
May
Apr
Mar
Feb
Jan
2017
Dec
Nov
Oct
Sep
Aug
Jul
Jun
May
Apr
Mar
Feb
Jan
2016
Nov
Oct
Sep
Aug
Jul
Jun
Apr
Mar
Feb
Jan
2015
Dec
Oct
Sep
Aug
Jul
Jun
May
Apr
Mar
Feb
Jan
2014
Dec
Nov
Oct
Sep
Aug
Jul
Jun
May
Apr
Mar
Feb
Jan
2013
Dec
Nov
Oct
Sep
Aug
Jul
Jun
May
Apr
Mar
Feb
Jan
2012
Dec
Nov
Oct
Sep
Aug
Jul
Jun
May
Apr
Mar
Feb
Jan
2011
Dec
Nov
Oct
Sep
Aug
Jul
Jun
May
Apr
Mar
Feb
Jan
2010
Dec
Nov
Oct
Sep
Aug
Jul
Jun
May
Apr
Mar
Feb
Jan
2009
Dec
Nov
Oct
Sep
Aug
Jul
Jun
May
Apr
Mar
Feb
Jan
2008
Dec
Nov
Oct
Sep
Feed
Google
on
Follow @GoogleStudents
Interested in opportunities and programs for students? Visit
google.com/students
.
No comments :
Post a Comment