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Spotlight on Tolu Olulode - Platforms Solutions Consultant
October 28, 2013
In honor of Black History Month celebrations in the U.K. this October, we’re finding out more about the young generation of black tech talent here in London. For today's post, meet Tolu Olulode, a consultant on the Platform Solutions team.
So Tolu, tell us a bit about yourself…
Hi, I’m Tolu and I’m a Platforms Solutions Consultant. My work involves working directly with clients such as big FTSE companies as well as independent companies who use Google products. My role is a combination of training and consulting clients to ensure they know how to use our products effectively. Ultimately, our clients want to see a return on investment and that’s why they use our technology. My job is to help them achieve this. I’ve been consulting for six years now and I love being the go-to person for my clients. Some other things about me? I sing in a gospel choir and I don’t have a degree. I’m actually pursuing a part time computer science degree right now.
Tell us a little about your typical week?
Typically, I juggle two to three projects at a time. At the moment, I’m upgrading clients from an existing product to a brand new one; I’ve had a year to make sure this happens seamlessly.
On average, I spend six hours a week visiting clients. The rest of the time, I’m on the phone or on hangouts handling troubleshooting and escalations. Because the products are constantly changing, I also spend time training myself and learning about all the new features so that I’m up to date on everything. Additionally, I always make time to follow up with clients and try to action everything I’d planned for the week.
In what way(s) has Google impacted you, and how have you left an impact at Google? What would your clients say about you?
I constantly find I can incorporate best practices at work into my personal life, especially in terms of organization. With regards to my impact on Google and clients -- I really enjoy speaking and listening to my clients. I like the fact that we have constant contact with our clients, putting that human element into the delivery of our products. Technology is brilliant but clients find me approachable and see me as the human face to Google.
What is your favorite part about working at Google?
Besides the food?! Hmmm. I really value autonomy. I have a great manager who allows me and the team to do our own work. There is absolutely no micromanagement here and everyone respects one another.
What are the next steps for you?
I am currently pursuing a part time computer science degree at Birkbeck University. Once I complete my degree, I’d like to look into teaching qualifications to be able to teach part time to adults in the future.
Do you have any advice for someone considering applying to the Google?
Just do it! Think about your CV, think about the impact you’ve had; what have you brought to your clients in your previous roles? Google will always be interested in great people.
Also, do some voluntary work. I used to teach kids who left primary school and couldn’t read. Share the love, give back to your community.
Posted by Farrah Djohan, Student Engagement Specialist
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